| FAQ's Do I have to sign a lease? Is there a security deposit? Yes. But do not worry, our leases are short term and run month to month. Your security deposit will be a the same as your 1st month rent. For example, is you are renting a 10' x 12', which is $50/mo, your security deposit will be $50. When is my rent due? We pro-rate your first month to get you into a billing cycle. Rent is then due on the 1st day of each month and is considered late if not received by the 10th day of that same month. Do you mail out statements? No, it is your responsibility, as renter, to pay your rent on the 1st of every month; however, we can send email statements if you need a reminder. Just get us your email address! What is your delinquency policy? Your storage rent is due on the 1st of the month. If your payment is not received by the 10th of the month, you will be charged a $10 late fee. If your payment is not received by the 15th of the month, your storage unit will be locked and you will be charged an additional $20 lock/unlock fee. If your payment is not received by the 30th of the month, in which rent was due, you will be charged a $100 claim fee and will be turned over for legal collection and sale, or disposal, of your personal property. How much notice must I give when I no longer need storage? The lease agreement states you must give at least 10 days notice of your last month. For example, if February is going to be your last month of storage, you would need to notify us by January 21st. How do I get my security deposit back? To receive your deposit back, you must do a couple of things. 1. Give us notice of your last month. 2. Make sure all items are removed from storage unit. 3. Unit floor must be swept and ready for next customer. 4. Last but not least, make sure you have done no damage to your storage unit and/or door. Do I need insurance on my belongings? The choice is yours and would depend largely on what you are storing; however, Capital Storage does not insure the contents of storage units and would recommend added protection for your belongings. What forms of payment do you accept? We accept cash, money orders, personal checks, cashiers checks, credit cards* and Pay Pal. *Credit cards are only accepted via Pay Pal. Our Pay Pal address is capitalstoragellc@yahoo.com. We also have a night drop box, on our front door, so payments can be left after office hours. May I have garage sales at my storage unit? Yes you may; however we do ask that you list your storage unit # and a personal phone number on your sign and or listing. We do not always know when our customers are having sales and we do not field calls for your garage sales. May I make lofts, or stands, for higher storage? Yes you may; however, nothing can be attached to the sides of the storage unit so they must be freestanding. |
CAPITAL STORAGE LLC
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